Four guides on the numbers that decide whether the work you already did turns into money in the account.
Two of the three numbers here have a published benchmark behind them. The third does not, and no one can give you one honestly.
The four guides
The six revenue cycle KPIs that matter for a small practice — with each benchmark traced to a real source or flagged as vendor lore, and the hospital targets shown next to what independents actually run.
What your net (adjusted) collection rate really measures, why the gross rate hides the leak, what a good rate is (AAFP: 95% min, 99%+ best), and how to plug it.
Days in A/R is how long your practice takes to get paid. The formula, what a good benchmark really is (AAFP/HFMA: 30–40 days), the aging metric, and how to cut it.
Revenue per visit and revenue per patient measure two different things — and there's no universal benchmark for either. The gross-vs-net trap, the honest Medicare and MEPS anchors, and what really moves each.
I read the ten pages Google ranks for the A/R aging report. Four count from the due date, four from the invoice date, and the same invoice moves a column.
Seven of the nine free CLV calculators already multiply by margin. What still moves the answer by 13.7 per cent is how you describe the same retention rate.
Nine pages rank for days sales outstanding. Four divide by credit sales, three by all revenue, and two print both. The gap is whatever you take at the counter.
The turnover ratio averages your receivables from two dates. On the sample file that ships in our own dashboard that reads 68 days when the book collects in 57.