Three guides on no-shows, idle capacity and waiting — the hours you pay for either way.
The hours you pay for either way: appointments missed, rooms left idle, and the time patients spend waiting.
The three guides
How to calculate your practice's no-show rate the right way, what counts as a normal rate, what no-shows really cost — and 7 evidence-based ways to bring them down.
How to calculate provider, exam-room and dental-chair utilization, what a 'good' rate really is (and where no benchmark exists), and how to fill idle capacity.
'Patient wait time' is three different metrics people merge into one — and there's no national in-office benchmark. What the data really says, and the two numbers you should measure yourself.
Turnover counts as time used, so in one simulated room the same eight cases score 76%, 87% or 99%. Where the 85-90% figure comes from and what it hides.